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STUDENT PORTAL FAQ

What is the student portal?

Our student portal is where you can check your lesson or class times, notes, pay invoices, manage your billing settings, and more. We will also send you reminders for lessons and classes via email and SMS. You have the option to turn this feature off.

Where do I get my username and password?

When you sign up for lessons or classes, we send you an email with a link to create your password and sign in. If you did not receive this email or need a new one, please contact us.

How do I add my payment information?

Once you have logged into the student portal, click your name in the upper right hand corner to view account options. Click "profile settings" from the dropdown menu.

Click "add bank" button to link your bank account, or if you wish to use a credit card, click "add card". (NOTE: credit card users will be charged a 3% convenience fee)

Adding your payment information will enroll you in our automatic billing system. If you wish to opt out of automatic billing and instead pay invoices manually, please contact us.

How do I manually pay an invoice?

If you have chosen to opt out of automatic billing and instead wish to manually pay invoices, you may do so from our student portal. Navigate to "account and invoices" from the main menu, click "make payment" in the toolbar, and you will be able to pay your account balance from there.

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